Support

Thank you for your interest in PJB’s products. Our goal is to provide exceptional service and technical assistance. You will find complete information regarding features and settings in our owner’s manuals to help you achieve your perfect tone. We welcome inquiries relating to the manual including set up, applications, and product matching suggestions.

Specifications not found in the manual may qualify as proprietary and are not shared in the public domain.


Current Model User Manuals

Our User Manuals and White Papers are in Adobe PDF format.

Combo Amp
Bass Cub Pro (BG-120)
Bass Cub II (BG-110)
Bass Engine 17
Double Four (BG-75)
Double Four Plus (BG-80)
Micro 7 (M-7)
NanoBass (X4)
NanoBass(X4C)
Roadcase (BG-800 2023 model)
Session 77 (S-77)
Suitcase Compact (BG-400)
Suitcase Compact Plus (BG-450)

Amp Head

BP-800
BP-200
D-400

Headphone Amp
BIGHEAD PRO (HA-2)

HA-2 XMOS Driver for Windows (.zip folder)

CAB 27, 47, 67
Manual for all models

Compact 2, 4, 8, 9
Manual for all models

Accessories 

EarBox EB-200
PE-5 Pedal

Legacy Model User Manuals

Our User Manuals and White Papers are in Adobe PDF format.

Combo Amp
Bass Cub (BG-100) LEGACY MODEL
Briefcase (BBC) LEGACY MODEL
Briefcase Ultimate (BG-200) LEGACY MODEL
Flightcase (BG-150) LEGACY MODEL
Super Flightcase (BG-300) LEGACY MODEL
Roadcase (BG-800 pre 2022) LEGACY MODEL

Amp Head

BP-400 LEGACY MODEL
D-600 LEGACY MODEL
D-1000 LEGACY MODEL
M-300 LEGACY MODEL
M-500 LEGACY MODEL

Headphone Amp
BIGHEAD (HA-1) LEGACY MODEL
Bass Buddy LEGACY MODEL

Powered Cabinet
PB-100 LEGACY MODEL
PB-300 LEGACY MODEL

Guitar Amp
CUB (AG-100) LEGACY MODEL
CUB II (AG-150) LEGACY MODEL
Super CUB (AG-300) LEGACY MODEL

 

Warranty Information
PJB amplifiers carry a 2 years limited warranty on parts and labor.

Products must be purchased from an authorized PJB dealer.

Buyer must complete and return the enclosed warranty card within 15 days of purchase, or register online.

This warranty covers defect in materials or workmanship that occurs in normal use. Within warranty period PJB or its local distributor will repair or replace the defect unit free of labor and parts charge. It is the buyer’s responsibility to use the unit strictly according to instructions written in the owner’s manual.

This warranty is not transferable; it is provided to original owner only.

Damage/defects caused by the following conditions are not covered by this warranty:
• Improper handling, neglect or failure to operate the unit in compliance with the instructions given in user manual;
• Connection or operation in any way that does not comply with the technical or safely regulations applicable in the country where the product is used;• Repairs or modifications by anyone other than authorized PJB service agent;

Speakers are not covered for damages caused by incorrect connection, or when powered beyond the limit described in the user manual. Manufacturing defects are typically detected during early usage. 

IMPORTANT:
In all warranty issues your first line of communication should be to the retailer you purchased from, even if you have purchased product from an online source.

When a local distributor is available, customer who prefers to purchase across country online may be required to pay shipping charges to retailer in order to obtain service.

Warranty term/condition might be different depending on the country you are in. Please contact your local distributor for details.

Further questions, please contact PJB by email info@philjonespuresound.com, or call (855) 227-7510.